Analisis PraNPC Pilih bulan lalu muat data.

Ringkasan Status

Distribusi payment dan caring

Analisis Utama

Run rate, target, dan perbandingan MoM

Monitoring CT0

Potensi pelanggan masuk telat bulan ke-3: WO dikurangi paid, memakai totalbucket
Summary CT0 Regional Format mengikuti monitoring CT0: payment MTD, workorder, potensi, target, dan gap
Regional Paid Subs Payment MTD Amount RR MoM RR WO Subs WO Amount Potensi CT0 Subs CT0 Amount Target CT0 Minimal paid Need Paid
Branch Penyumbang CT0 Prioritas branch dengan potensi CT0 terbesar untuk dikejar sebelum masuk bulan ke-3
Prioritas Region Branch WO Subs Paid Subs RR Potensi CT0 MTD CT0 Amount Need Paid Kontribusi CT0 Aksi

Bubble Chart Branch

X: WO Subs, Y: RR, ukuran bubble: Potensi CT0 MTD

Outlook Historis

Estimasi RR berbasis pola periode yang sudah selesai
Riwayat Pace Periode Dipakai sebagai benchmark sampai data periode berjalan tersedia
Periode Total SND Paid SND RR aktual Target RR Gap target Paid amount Peak paid harian Catatan

Analisis VoC

Voice of Customer untuk membaca hambatan bayar dan prioritas follow-up
Prioritas Kategori VoC Ranking berdasarkan volume, bucket, contacted unpaid, dan ruang perbaikan RR
Prioritas Kategori VoC Total SND Paid bucket Unpaid bucket %RR Contacted Contacted paid SND Contacted paid amount Contacted unpaid Dominan branch Aksi
Top Raw VoC Label VoC asli seperti data manual untuk validasi operasional
Rank VoC asli Total SND Paid bucket Unpaid bucket %RR Contacted Contacted paid SND Contacted paid amount Contacted unpaid Kategori analisis Aksi

Customer Segment Priority

Prioritas segment berbeda per branch berdasarkan volume SND, unpaid bucket, dan ruang perbaikan
Prioritas Region Branch Priority segment Skor bayar RR segment Contacted Total SND Unpaid bucket Contacted unpaid Aksi

Rekomendasi Tindakan

Prioritas operasional dari data aktif

RR Performance

RR paid, cumulative harian, dan pace target
Daily RR Paid Monitoring RR harian periode tanggal 6 sampai 5
Performansi Daily Periode berjalan tanggal 6 sampai 5
Paid cumulative Target pace Contacted cumulative Visit cumulative
Daily Paid Paid harian periode tanggal 6 sampai 5 untuk 3 bulan terakhir

Termin Tracking

On track termin 1, 2, dan 3 berdasarkan target area atau simulasi target

Performance Branch by Ach To Target

Target, run rate, achievement, dan bucket per branch
Prioritas

Branch Recovery Priority

Prioritas branch yang perlu dikejar untuk mengejar target
Prioritas Region Branch Sisa SSL Paid/hari dibutuhkan Gap RR Contacted Bucket unpaid Skor recovery Catatan

Top Opportunity Bucket

Bucket sudah contacted tetapi belum paid untuk prioritas follow-up
Prioritas Region Branch Petugas Fungsi SND contacted unpaid Bucket opportunity Avg bucket Visit Digital Catatan

Analisis Produktivitas Petugas

Ringkasan per fungsi

Petugas Paling Produktif

Amount paid 65%, contacted 10%, visit 10%, digital 5%, SND 10%
Fungsi Petugas Branch SND Consume Visit Digital Contacted Amount paid Catatan

Petugas Non Produktif

Amount paid rendah, contacted rendah, dan SND kecil
Fungsi Petugas Branch SND Consume Visit Digital Contacted Amount paid Catatan