Ringkasan Status
Distribusi payment dan caring
Analisis Utama
Run rate, target, dan perbandingan MoM
Monitoring CT0
Potensi pelanggan masuk telat bulan ke-3: WO dikurangi paid, memakai totalbucket
Summary CT0 Regional
Format mengikuti monitoring CT0: payment MTD, workorder, potensi, target, dan gap
| Regional |
Paid Subs |
Payment MTD Amount |
RR |
MoM RR |
WO Subs |
WO Amount |
Potensi CT0 Subs |
CT0 Amount |
Target CT0 |
Minimal paid |
Need Paid |
Branch Penyumbang CT0
Prioritas branch dengan potensi CT0 terbesar untuk dikejar sebelum masuk bulan ke-3
| Prioritas |
Region |
Branch |
WO Subs |
Paid Subs |
RR |
Potensi CT0 MTD |
CT0 Amount |
Need Paid |
Kontribusi CT0 |
Aksi |
Bubble Chart Branch
X: WO Subs, Y: RR, ukuran bubble: Potensi CT0 MTD
Outlook Historis
Estimasi RR berbasis pola periode yang sudah selesai
Riwayat Pace Periode
Dipakai sebagai benchmark sampai data periode berjalan tersedia
| Periode |
Total SND |
Paid SND |
RR aktual |
Target RR |
Gap target |
Paid amount |
Peak paid harian |
Catatan |
Analisis VoC
Voice of Customer untuk membaca hambatan bayar dan prioritas follow-up
Prioritas Kategori VoC
Ranking berdasarkan volume, bucket, contacted unpaid, dan ruang perbaikan RR
| Prioritas |
Kategori VoC |
Total SND |
Paid bucket |
Unpaid bucket |
%RR |
Contacted |
Contacted paid SND |
Contacted paid amount |
Contacted unpaid |
Dominan branch |
Aksi |
Top Raw VoC
Label VoC asli seperti data manual untuk validasi operasional
| Rank |
VoC asli |
Total SND |
Paid bucket |
Unpaid bucket |
%RR |
Contacted |
Contacted paid SND |
Contacted paid amount |
Contacted unpaid |
Kategori analisis |
Aksi |
Customer Segment Priority
Prioritas segment berbeda per branch berdasarkan volume SND, unpaid bucket, dan ruang perbaikan
| Prioritas |
Region |
Branch |
Priority segment |
Skor bayar |
RR segment |
Contacted |
Total SND |
Unpaid bucket |
Contacted unpaid |
Aksi |
Rekomendasi Tindakan
Prioritas operasional dari data aktif
WOK Drilldown
Pilih branch untuk melihat prioritas WOK
| Prioritas |
WOK |
Skor |
Total SND |
Unpaid bucket |
%RR |
Contacted |
Contacted unpaid |
Aksi |
RR Performance
RR paid, cumulative harian, dan pace target
Termin Tracking
On track termin 1, 2, dan 3 berdasarkan target area atau simulasi target
Performance Branch by Ach To Target
Target, run rate, achievement, dan bucket per branch
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Branch Recovery Priority
Prioritas branch yang perlu dikejar untuk mengejar target
| Prioritas |
Region |
Branch |
Sisa SSL |
Paid/hari dibutuhkan |
Gap RR |
Contacted |
Bucket unpaid |
Skor recovery |
Catatan |
Top Opportunity Bucket
Bucket sudah contacted tetapi belum paid untuk prioritas follow-up
| Prioritas |
Region |
Branch |
Petugas |
Fungsi |
SND contacted unpaid |
Bucket opportunity |
Avg bucket |
Visit |
Digital |
Catatan |
Analisis Produktivitas Petugas
Ringkasan per fungsi
Petugas Paling Produktif
Amount paid 65%, contacted 10%, visit 10%, digital 5%, SND 10%
| Fungsi |
Petugas |
Branch |
SND |
Consume |
Visit |
Digital |
Contacted |
Amount paid |
Catatan |
Petugas Non Produktif
Amount paid rendah, contacted rendah, dan SND kecil
| Fungsi |
Petugas |
Branch |
SND |
Consume |
Visit |
Digital |
Contacted |
Amount paid |
Catatan |